Enterprise

Build AI humans, built for scale

Speech, perception, rendering, and orchestration in one API. Enterprise-grade video agents for healthcare, sales, support, and beyond.

182ms
median response latency
99.99%
uptime SLA
2,400+
teams building on Sunesis
14
global regions
One API

We manage the full pipeline.

Most teams stitch together a TTS vendor, a rendering vendor, and an orchestration layer. Sunesis runs all four as one system, so latency and quality stay consistent end to end.

01

Speech

Real-time synthesis & recognition, sub-200ms.

02

Perception

Reads expression, tone, and intent as you talk.

03

Rendering

Photoreal video avatars at 30fps, any resolution.

04

Orchestration

Memory, tools, and turn-taking, all in one session.

Models

Three models. Every agent.

Each one is purpose-built for a single job, instead of one general model doing all three badly.

Rendering model

Sunesis Render

The most natural human rendering we've shipped — contextually accurate expressions, emotion, and movement, not a lip-synced mask.

Perception model

Sunesis Perceive

Multi-modal perception that sees, hears, and understands in real time, so an agent reacts to how something is said, not just what.

Conversation model

Sunesis Turn

Governs turn-taking and pacing — the lowest-latency, most accurate barge-in and handoff logic across the platform.

Security

Security is not a feature. It's the foundation.

Defense in depth, by default. Encryption everywhere, isolated tenancy, and continuous auditing — so you can deploy to regulated environments without compromise.

Encryption everywhere

TLS 1.3 in transit, AES-256 at rest. Per-tenant encryption keys available on enterprise.

Key management

Rotatable API keys, scoped permissions, and hardware-backed HSMs for signing operations.

Data residency

Pin storage and processing to US, EU, or APAC regions to meet your data-sovereignty requirements.

Audit logs

Every privileged action is logged and exportable to your SIEM in real time via webhook.

Penetration tested

Annual third-party pentests. Findings reported to customers under NDA on request.

Isolated tenancy

Private compute pools with network isolation, no shared inference infrastructure.

Audited & certified

SOC 2 Type II

Annually audited

ISO 27001

Certified

GDPR

Compliant

HIPAA-ready

BAA available

Reports available under NDA. Contact your account team or sales to request.

Compliance

Compliance, documented and signed

The frameworks your auditors ask for, the policies they want to read, and the legal agreements your counsel needs — all in one place.

SOC 2 Type II

Audited annually

Security, availability, and confidentiality controls audited annually by an independent CPA firm. Full report available under NDA.

ISO 27001:2022

Certified

Certified information-security management system spanning people, process, and technology across all production environments.

GDPR & UK GDPR

Compliant

Lawful data processing, DPA-ready contracts, documented sub-processor list, and EU region pinning for residency.

HIPAA-ready

BAA available

Business Associate Agreements available for covered entities. PHI handling pathways reviewed for administrative, physical, and technical safeguards.

How we handle your data

Sub-processors

A public, version-controlled list of every sub-processor, with 30-day advance notice of any change.

Data retention

Configurable retention windows per data class. Default no-training-on-your-data unless you opt in, in writing.

Right to erasure

Verifiable deletion on request, with a certificate of destruction provided on completion.

Breach notification

Committed to notifying customers of any security incident within 24 hours of confirmation.

Need a DPA, BAA, or custom MSA? Our legal team turns these around in days, not weeks.

Custom Models

Your brand has a voice. Make it literal.

Fine-tune a private voice, avatar, or agent model on your own data. Served only from your tenancy, evaluated against your brand rubric, and owned by you.

01

Send samples

Provide 30 minutes of consented audio, video, or text in your brand voice. We handle cleaning and alignment.

02

We fine-tune

Our research team fine-tunes a private model on your data, evaluated against held-out samples for fidelity.

03

You iterate

Review outputs, request adjustments, and sign off. The model is yours alone — served from your tenancy.

04

Deploy privately

Your custom model is addressable only by your keys. We never train base models on your data.

What you get

  • Private to your tenancy — no shared access
  • You own the trained weights under your MSA
  • Optional on-prem inference appliance
  • Quarterly retraining included
  • Evaluated against brand-voice rubrics
acme-brand-voice-v3Production
Base modelsunesis-voice-pro
Training hours32 min consented audio
Fidelity score4.8 / 5.0
LanguagesEnglish, Spanish
Tenancyacme-eu (private)
Dedicated Support

A team that knows your account by name

Not a ticket queue. A named technical account manager, a shared Slack, and a direct line to the engineers who built the thing you're calling about.

Standard

All plans

Response time

Best-effort

Channel

Community + email

  • Community forum
  • Email support
  • Status page + RSS

Priority

Pro plans

Response time

< 4 business hours

Channel

Email + chat

  • Shared Slack channel
  • Named support engineer
  • Onboarding review

Dedicated

Enterprise

Response time

< 30 min, critical

Channel

24/7 + TAM

  • Named technical account manager
  • Solutions architect on call
  • Quarterly business reviews
  • Direct line to engineering

Shared Slack

A dedicated channel with your account team — questions answered in thread, fast.

24/7 on-call

Critical issues page a human within 30 minutes, any time, any day.

Fast-track fixes

Reproducible bugs get a fix on the next release train, not the backlog.

Proactive reviews

We review your architecture quarterly and flag risks before they bite.

Solutions

Built for how your team works

AI sales agents

Qualify, demo, and follow up — a rep that never sleeps or forgets a detail.

Healthcare agents

HIPAA-eligible intake, triage, and follow-up care, with a human face.

Interview agents

Structured, consistent candidate screening at any volume.

Learning & development

Coaching and training agents that adapt to each learner.

Custom personas

Your own branded digital human, trained on your content and voice.

Industries

Trusted across regulated sectors

HealthcareEducationCustomer ExperienceFinancial ServicesRetailPublic Sector

Powering voice and video for 2,400+ teams — from startups to public companies. SOC 2 Type II, GDPR, and HIPAA-ready.

Contact Sales

Let's talk about your use case

Tell us what you're building. A solutions architect will reach out within one business day — no scripted demo, just someone who can answer real questions.

< 1 business day

Average first response

Solutions architect

Not an SDR — a real engineer

No pushy follow-up

One reply, then your call

What happens next

    1

    We review your note

    A solutions architect reads it within hours, not days.

    2

    A focused call

    30 minutes on your architecture, constraints, and a real proof of value.

    3

    A tailored proposal

    Pricing, scope, and a migration plan — written for your stack.

Prefer to explore first? Read the docs or get started free.